Shipping Policy
At Xury Inc., we understand the importance of timely and reliable shipping when it comes to online shopping. That's why we have implemented a comprehensive shipping policy to ensure that your orders are delivered to you in a prompt and efficient manner.
1. Shipping Methods: We offer a variety of shipping methods to cater to your specific needs. Whether you prefer standard shipping, expedited shipping, or international shipping, we have options available to accommodate your requirements.
2. Processing Time: Once your order is placed, our dedicated team works diligently to process and prepare your items for shipment. Our average processing time is 1-2 business days, ensuring that your order is ready to be shipped as quickly as possible.
3. Shipping Time: The shipping time will vary depending on the shipping method selected and the destination of your order. We partner with reputable shipping carriers to ensure that your package arrives in a timely manner. Please note that shipping times may be affected by external factors such as weather conditions or customs clearance procedures.
4. Shipping Costs: We strive to offer competitive shipping rates to our customers. The shipping cost will be calculated based on the weight and dimensions of your order, as well as the shipping method selected. You can view the shipping cost for your specific order during the checkout process.
5. Tracking Information: Once your order has been shipped, we will provide you with a tracking number. This allows you to monitor the progress of your shipment and estimate the expected delivery date. You can easily track your order by entering the tracking number on our website or the website of the respective shipping carrier.
6. International Shipping: We offer international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.
7. Shipping Restrictions: Some products may have specific shipping restrictions due to their nature or legal regulations. We comply with all applicable laws and regulations regarding the shipment of restricted items. If you have any questions or concerns about the shipping eligibility of a particular product, please contact our customer support team.
8. Lost or Damaged Shipments: In the rare event that your shipment is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.
At Xury Inc., we are committed to providing a seamless and reliable shipping experience for our customers. If you have any further questions or require assistance regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to help!
This document was last updated on August 22, 2024.